23 October 2024

MEDIA RELEASE

Wednesday, 23 October 2024

Release: Immediate

 

Tree safety measures amid heavy rains in Joburg

 

Johannesburg City Parks and Zoo (JCPZ) has been on high alert since the onset of the seasonal rainstorms that are sweeping through the city. The greening entity responsible for the city’s treescape is urging residents to stay vigilant and be patient as we clear fallen street trees that impact motorists and pedestrians. Excessive rains can oversaturate the soil around the base of the tree, causing erosion and affecting the tree's stability. More importantly, pedestrians are requested to avoid taking shelter under a tree especially during a lightning storm.

 

JCPZ has 24-hour emergency standby teams to expedite the removal of uprooted trees that have damaged property, obstructed main routes, caused infrastructural damage to powerlines or blocked walkways. 

 

With approximately 3.6 million street trees in the care of JCPZ and an estimated 10 (ten) million trees in private properties, some of Joburg’s aging street trees may be vulnerable to inclement weather. Residents are, however, reminded that street trees, even during a downpour, play a vital role in our environment by reducing erosion and providing a habitat for wildlife; and are protected by stringent bylaws. Residents are urged to comply with the street trees bylaws, refrain from felling or pruning trees, set leaves alight at the base of a tree and request assistance with the maintenance of the street trees, outside their homes. It should also be noted that residents are responsible for clearing uprooted trees on private properties.

 

JCPZ is mindful of the inconvenience and is kindly requesting residents to be patient as the greening entity systematically removes tree debris. During this period, JCPZ will prioritize only emergencies related to uprooted trees and fallen, large branches.

All emergency and general, non-emergency requests for tree pruning need to be escalated to Joburg Connect on 011 375 5555 by selecting option 0 (zero) or forward an email to joburgconnect@joburg.org.za. Residents will receive a reference number to ensure that general maintenance requests are responded to within 21 days.

JCPZ remains committed to maintaining the city’s urban canopy while safeguarding residents. After securing a reference number, for additional assistance, please contact the JCPZ Customer Care Department at 011 712 6600/6617 or via email at vsibeko@jhbcityparks.com.

Ends.

 

Issued on behalf of

Johannesburg City Parks and Zoo

 

Media inquiries can be directed to: Jenny Moodley, Spokesperson, Johannesburg City Parks and Zoo: 082 803 0748, E: jmoodley@jhbcityparks.com or to Noeleen Mattera, Media Relations 079 994 6345; E: nmattera@jhbcityparks.com,  www.jhbcityparks.com.  Follow us on Twitter @JoburgParksZoo or Facebook.

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